ZenPack:TroubleTicket
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This is the approved revision of this page, as well as being the most recent.
- Author(s)
- Jane Curry
- Current Maintainer(s)
- Jane Curry
- Organization
- Skills 1st
- License
- GNU General Public License, Version 2, or later
- ZenPack name
- ZenPacks.skills1st.TroubleTicket
- More Information
- GitHub page/HomePage
- Link to more docs
- View Documentation
- Git sources (for cloning)
- Link
TroubleTicket ZenPack
Creates Trouble Ticket from Zenoss event.
Warning
The ZenPack Catalog has moved to its new home at https://www.zenoss.com/product/zenpacks as of January 17, 2017. The following information may be out of date, and this page will eventually be removed.
Support
This ZenPack is developed by the Zenoss user community and supported via our online forums. Zenoss, Inc. does not provide direct support for this ZenPack.
Releases
- Version 1.1- Download
- Released on 2012/11/01
- Requires This will NOT work with 4.x ZenPack
- Compatible with Zenoss Core 3.1.x, Zenoss Core 3.2.x
Background
Installation
Normal Installation (packaged egg)
- Download the appropriate egg file for the version of Zenoss you are running.
- Ensure you are logged in as the zenoss user:
$ sudo su - zenoss
- Install the ZenPack:
$ zenpack --install ZenPacks.skills1st.TroubleTicket-*.egg
- Restart these services:
$ zenoss restart
Developer Mode Installation
In order to do a development mode installation you will want to clone the existing git repository, and then use the --link flag with the zenpack command:
- Ensure you are logged in as the zenoss user:
$ sudo su - zenoss
- Start by cloning the upstream repository:
$ git clone https://github.com/jcurry/ZenPacks.skills1st.TroubleTicket
- Next, perform the installation:
$ zenpack --link --install ZenPacks.skills1st.TroubleTicket
- Finally, restart these serivices:
$ zenoss restart
Discuss
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