ZenPack:Microsoft Exchange (legacy)

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Note: This is a Core ZenPack which can be found in the Core Zenoss RPM, and is fully documented in the Zenoss Extended Monitoring Guide. If you did not install this pack when you installed Zenoss Core, it can be found in $ZENHOME/packs.

Zenoss, Inc.
ZenPack name
Git sources (for cloning)

Applications Monitored: 

Microsoft Exchange (legacy) ZenPack

Monitoring for Microsoft Exchange.


The ZenPack Catalog has moved to its new home at https://www.zenoss.com/product/zenpacks as of January 17, 2017. The following information may be out of date, and this page will eventually be removed.


This ZenPack is part of Zenoss Core. Open Source users receive community support for this ZenPack via our online forums. Enterprise support for this ZenPack is provided to Zenoss customers with an active subscription.


The ZenPacks.zenoss.MSExchange ZenPack uses WMI to monitor Microsoft Exchange and related services.

Note: This ZenPack is deprecated; see .

The ZenPack enables users to view graphs based on MS Exchange Performance Counters and to monitor processes related to MS Exchange.


Prerequisite Restriction
Product Zenoss platform 4.x
Required ZenPacks ZenPacks.zenoss.WindowsMonitor,


Enable Monitoring

All MS Exchange services must have a device entry under the /Devices/Server/Windows/MSExchange device class. In addition, verify that your Zenoss platform Windows service account has access to the MS Exchange service.

  1. Navigate to the device or device class in the Zenoss platform interface.
    • If applying changes to a device class:
      1. Select the class in the devices hierarchy.
      2. Click Details.
      3. Select Configuration Properties.
    • If applying changes to a device:
      1. Click the device in the device list.
      2. Select Configuration Properties.
  2. Verify the credentials for the service account to access the service.
    MS Exchange Configuration Properties
    Name Description
    zWinUser Windows user with privileges to gather performance information.
    zWinPassword Password for the above user.

  3. Click Save to save your changes. You will now be able to start collecting the MS Exchange server metrics from this device.
  4. Navigate to Graphs and you should see some placeholders for graphs. After approximately fifteen minutes you should see the graphs start to become populated with information.


Type Name
Performance Collector zenwinperf


Normal Installation (packaged egg)

  1. Download the appropriate egg file for the version of Zenoss you are running.
  2. Ensure you are logged in as the zenoss user:
    $ sudo su - zenoss
  3. Install the ZenPack:
    $ zenpack --install zenpack-*.egg
  4. Restart these services:
    $ zenoss restart

Developer Mode Installation

In order to do a development mode installation you will want to clone the existing git repository, and then use the --link flag with the zenpack command:

  1. Ensure you are logged in as the zenoss user:
    $ sudo su - zenoss
  2. Start by cloning the upstream repository:
    $ git clone https://github.com/zenoss/ZenPacks.zenoss.MSExchange.git
  3. Next, perform the installation:
    $ zenpack --link --install zenpack_directory
  4. Finally, restart these serivices:
    $ zenoss restart


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